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Okanagan Testing Clinic

We remain open in Penticton and Kamloops for COVID-19 antigen and PCR testing with reduced hours effective September 7, 2022. All previously booked appointment times will be honoured, but new appointments will generally only be available in the afternoon. Telephone hours will also be reduced to 12:30 PM - 4:30 PM PST.

Labour Day Hours - Kamloops will be closed on Monday September 5, 2022 for the statutory holiday. Penticton will be open with limited hours for test collection and no telephone hours.

Weekend Hours - Penticton is the only location open Sundays for bookings. All locations are closed on Saturdays. Closed Sunday September 4, 2022 due to lack of bookings.


Documentation of Recovery letters - we offer a virtual appointment (through Zoom) to generate this letter for those travelling to destinations that require this letter. Please call us or email us if you wish to book this appointment (no longer bookable online due to low demand).

 

Get a COVID-19 Antigen or PCR test in 4 simple steps!

1. Book your test online

Make an appointment and create your portal account. Please note each person booking online will need their own email address. If you need to make a family booking,  have the first person make a booking then message us through the online portal or call us to add additional family members.

2. Pay for your test

Antigen test: $99 including GST 

PCR test: $228 including GST

3. Get tested

Locations in Kamloops and Penticton. You will select your location when making your appointment.

4. Receive your results

Antigen results: same day before 6 PM. PCR results: In Kamloops, typically 24-36 hours after your appointment. In Penticton, guaranteed results within 24 hours. Test results are delivered securely through the online portal. If you do not register or are unable to register for the portal, results are delivered by email.


To ensure results delivery by email, add reception@oktestingclinic.ca to your safe senders list. We will not be responsible for results not received due to your email server blocking our results email to you.

 

1. Book an appointment.

Make an appointment and create your portal account. Keep in mind the rules of your destination when booking an appointment. Not sure when to book? Call us at 778-381-5851 from Monday to Friday 12:30 PM to 4:30 PM PST. Please note each person booking online will need their own email address. If you need to make a family booking,  have the first person make a booking then message us through the online portal or call us to add additional family members.

 

2. Pay for your test

Payment must be received before your appointment for the test (except in Penticton and corporate customers). Pay online with Visa, Mastercard, American Express or Discover.

 

3. Get tested

Locations across the Southern Interior of British Columbia. Click on the city for more information about each location:

Kamloops     Penticton    Princeton

 

4. Receive your results

Results are delivered through our secure online portal or by email.


Expecting results and haven't received them? Check your junk or spam folder. Still can't find them? 

 

Documentation of Recovery

We offer documentation of recovery letters for travel. This is a virtual appointment in which you present your positive COVID-19 test result (if not obtained from us) and discuss your symptoms with one of our doctors. *Note - home rapid antigen test results are not acceptable to countries that accept documentation of recovery letters. Cost: $89 including GST

Requirements for a documentation of recovery letter:

Quite variable. Please ensure that your test and timeline meet the country-specific requirements before booking your appointment.

Please call or email to book. We are no longer taking online bookings due to low demand.

 

Customer Support

General enquiries: 778-381-5851  Monday to Friday 12:30 PM to 4:30 PM PST

Email: reception@oktestingclinic.ca

Urgent email enquiries responded to Monday to Sunday 8 AM to 9 PM PST

 

All locations are closed on Saturdays, though results will still be delivered on the weekend!

Corporate Testing

Need to test 10 or more people or need to set up an account for corporate billing? Contact us. 

Guarantee:

Please note that while we can guarantee rapid antigen test results (same day before 6 PM), we are unable to guarantee that your PCR test results availability for PCR tests in Kamloops. . At times there are events outside of our control that may affect the processing times, including laboratory backlogs, courier delays,  or confirmatory testing (if your result is inconclusive or positive the first time the test was run). 

New - PCR test results within 24 hours guaranteed at our Penticton location!

 

Cancellations

Need to cancel and reschedule? No problem. If you have paid already your payment will be manually applied to your new booking by our staff. If you are cancelling, don't intend to rebook and require a refund please use the contact us form below to request a refund. Refunds may take 3-10 business days to be processed. Please note all refunds will be subject to a $20 processing fee.

Log in to cancel and re-schedule with the online portal, or call us at 778-381-5851.

 

Contact Us

Need to make a general inquiry?  You can phone or email us.

Main Office:
Unit 90 - 383 Ellis Street
Penticton BC V2A 4L8

778-381-5851

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