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Okanagan Testing Clinic

Victoria Day Hours - Penticton will be open on  Monday, May 23. All other locations will be closed. 

Weekend Hours - Penticton is the only location open Sundays for bookings. All locations are closed on Saturdays.

Documentation of Recovery letters - now offering a virtual appointment (through Zoom) bookable online to generate this letter for those travelling to the United States and other destinations. Cost is $89 including GST. See "documentation of recovery" below.

Travelling to Hawaii? No problem, our antigen test meets State of Hawaii requirements.

日本への旅行ですか?Travelling to Japan? We will fill out the required form, no additional fee. Please call us and let us know that this is your destination, we will need your passport number.

 

Get a COVID-19 Antigen or PCR test in 4 simple steps!

1. Book your test online

Make an appointment and create your portal account. Please note each person booking online will need their own email address. If you need to make a family booking,  have the first person make a booking then message us through the online portal or call us to add additional family members.

2. Pay for your test

Antigen test: $99 including GST (price reduced effective May 16, 2022)

PCR test: $228 including GST

3. Get tested

Locations across the Southern Interior: Kamloops, West Kelowna, Penticton and Princeton. You will select your location when making your appointment.

4. Receive your results

Antigen results: same day before 9 PM. PCR results: typically 24-48 hours after your appointment. Test results are delivered securely through the online portal. If you do not register or are unable to register for the portal, results are delivered by email.


To ensure results delivery by email, add reception@oktestingclinic.ca to your safe senders list. We will not be responsible for results not received due to your email server blocking our results email to you.

 

1. Book an appointment.

Make an appointment and create your portal account. Keep in mind the rules of your destination when booking an appointment. Not sure when to book? Call us at 778-381-5851 from Monday to Friday 9 AM to 5 PM PST. Please note each person booking online will need their own email address. If you need to make a family booking,  have the first person make a booking then message us through the online portal or call us to add additional family members.

 

2. Pay for your test

Payment must be received before your appointment for the test (except corporate customers). Pay online with Visa, Mastercard, American Express or Discover.

 

3. Get tested

Locations across the Southern Interior of British Columbia. Click on the city for more information about each location:

Kamloops     Penticton     West Kelowna     Princeton

 

4. Receive your results

Results are delivered through our secure online portal or by email.


Expecting results and haven't received them? Check your junk or spam folder. Still can't find them? 

 

Documentation of Recovery

We offer documentation of recovery letters for travel. This is a virtual appointment in which you present your positive COVID-19 test result (if not obtained from us) and discuss your symptoms with one of our doctors. *Note - home rapid antigen test results are not acceptable to countries that accept documentation of recovery letters. Cost: $89 including GST


Requirements for travel to the United States:

You must have had a positive COVID-19 antigen or PCR test no more than 90 days prior to your departure. In addition:

  1.  Ten (10) days must have passed since your COVID-symptoms first started 

  2. You've gone 24 hours with no fever without the use of fever-reducing medications 

  3. Any other COVID-related symptoms are getting better.

Requirements for travel to other countries:

Quite variable. Please ensure that your test and timeline meet the country-specific requirements before booking your appointment.

 

Customer Support

General enquiries: 778-381-5851  Monday to Friday 9 AM to 5 PM PST

Email: reception@oktestingclinic.ca

Urgent enquiries responded to Monday to Sunday 7 AM to 10 PM PST

 

All locations are closed on Saturdays, though results will still be delivered on the weekend!

Corporate Testing

Need to test 10 or more people or need to set up an account for corporate billing? Contact us. 

Guarantee:

Please note that while we can guarantee rapid antigen test results (same day before midnight), we are unable to guarantee that your PCR test results will be received in time for your travel. Typical times for results to be received are listed on the pages for each location. At times there are events outside of our control that may affect the processing times, including laboratory backlogs, courier delays,  or confirmatory testing (if your result is inconclusive or positive the first time the test was run). 

 

Cancellations

Need to cancel and reschedule? No problem. If you have paid already your payment will be manually applied to your new booking by our staff. If you are cancelling, don't intend to rebook and require a refund please use the contact us form below to request a refund. Refunds may take 3-10 business days to be processed. Please note all refunds will be subject to a $20 processing fee.

Log in to cancel and re-schedule with the online portal, or call us at 778-381-5851.

 

Contact Us

Need to make a general inquiry?  You can phone or email us.

Administrative Office: Unit C2 - 282 Bridge Street, Princeton, BC

778-381-5851

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